1. Data Controller

In compliance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) and other applicable regulations, you are informed that the personal data collected through this website will be processed by:

Data Controller: Rocío Bárbara Salus Torregrosa

Commercial name: QOLABS

NIF: 48318140q

Professional address: Recreo. Avda. Fabraquer 38, local 11. 03560 El Campello, Alicante.

Email address: hola@qolabs.com

Website: www.qolabs.studio

2. Purpose of the processing

The personal data provided by the user will be processed for the following purposes:

• Address inquiries and requests for information made through contact forms.

• Manage the contracting and provision of consulting, strategy, training, mentoring, workshops and any other service offered by QOLABS.

• Manage registration and participation in courses, programs, webinars, events and training activities.

• Process the purchase of digital products and services.

• Manage the commercial relationship with clients, collaborators and providers.

• Issue budgets, invoices and comply with legal, accounting and tax obligations.

• Send communications related to the contracted services.

• Send newsletters, resources, specialized content or commercial communications when the user has provided their consent.

• Improve user experience and analyze website usage using analytical tools.

Personal data will not be used for purposes other than those described without the prior consent of the interested party or when there is a legal obligation.

3. Legal basis for processing

The legal basis for the processing of personal data may be:

• The user's consent.

• The execution of a contract or the application of pre-contractual measures.

• Compliance with legal obligations.

• The legitimate interest of QOLABS to improve its services and maintain the professional relationship with clients and collaborators.

4. Categories of processed data

Depending on the service requested, QOLABS may process the following categories of data:

• Name and surname.

• Company and position.

• Email address.

• Phone number.

• Billing address.

• Tax details.

• Information voluntarily provided through forms, meetings or communications.

QOLABS does not request or process special categories of personal data unless legally obligated or with the express consent of the interested party.

5. Data retention

Personal data will be kept for the time necessary to fulfill the purpose for which they were collected and, subsequently, for the legally established periods to meet potential legal, tax or administrative responsibilities.

Data used for sending commercial communications will be kept until the user withdraws their consent.

6. Recipients

In general, personal data will not be communicated to third parties unless legally obligated.

However, QOLABS may use specialized technological providers necessary for the development of its activity, including services of:

• web hosting;

• email;

• cloud storage;

• online bookings;

• videoconferencing;

• payment gateways;

• training platforms;

• newsletters;

• artificial intelligence tools;

• CRM;

• web analytics;

• automation;

• social networks and professional platforms.

These providers will act, where appropriate, as data processors and will offer the guarantees required by current regulations.

When any of these providers are located outside the European Economic Area, potential international transfers of data will be carried out in accordance with the mechanisms provided by the General Data Protection Regulation.

7. Social networks and external platforms

QOLABS maintains a presence on different professional platforms and social networks for informative, educational and communication purposes.

Interaction with official profiles of QOLABS on platforms such as LinkedIn, Instagram, Substack, YouTube or any other present or future platform will be subject both to this Privacy Policy and to the conditions of use and privacy policies of each platform.

8. User rights

The user may exercise the following rights at any time:

• Access.

• Rectification.

• Erasure.

• Objection.

• Restriction of processing.

• Data portability.

• Withdrawal of consent.

To exercise any of these rights, you may contact:

Email address: hola@qolabs.com

If you consider that the processing of your data does not comply with current regulations, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

9. Security

QOLABS adopts the technical and organizational measures necessary to guarantee the security, confidentiality and integrity of personal data, preventing its loss, alteration, unauthorized processing or access.

10. Changes

QOLABS may update this Privacy Policy to adapt it to legislative, technological changes or those derived from the evolution of its services.

The current version will always be available on this website.

11. Contact

For any inquiry related to this Privacy Policy or the processing of your personal data, you can get in

touch with:

QOLABS

Representative: Bárbara Salus

Address: Recreo. Avda. Fabraquer 38, local 11. 03560 El Campello, Alicante.

Email address: hola@qolabs.com

Website: www.qolabs.studio